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To ensure correct shipping details and avoid delay, please select one of the Delivery Zones, as below.
Please contact if next day delivery is required.
If confirmed as available, then please add the applicable Service Charge, as below.
(Applicable for Delivery Zone 1 only)
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Handling & Delivery Charges
Delivery Free - England, Wales & Scotland (Lowlands), Zone 1.
Delivery Extra - All other Zones, 2 to 7 inclusive.
Please check that the correct Zone is selected.
Orders placed with the incorrect Zone will not be sent.
Despatch & Delivery
All orders are usually despatched within 2-3 working days from date of receipt.
Delivery is scheduled for working days only.
Delivery to a 3rd party address (eg a building site) will be at the buyer's risk.
Next day delivery
For next working day, Saturday or a specific time delivery, please contact us by telephone to confirm availabilty and charge.
An aditional Service Charge 1, 2, 3 or 4 will be applicable for this order.
Collection
Collection from our London warehouse by arrangement.
Carriers
All shipments are sent via our routeing by Royal Mail, Parcelforce, Hermes, DHL, DPD, FedEx or UPS.
Full tracking details are available for all shipments.
Receipt of Order
All deliveries will require a signature and maybe identification.
We recommend that all orders be signed for as "Unexamined".
If there is apparent damage to the packaging, this should be stated on the carrier's receipt.
Orders should be inspected immediately following delivery and any discrepancy reported to us within 24 hours by telephone, email or fax.
Failure to comply with this procedure will result in any claim being refused by the carrier.
Payment
Only cards issued by UK and Irish banks will be accepted.
Electronic transfer payment required for export to non-UK countries against proforma invoice.
Value Added Tax (VAT)
VAT will be added to all orders and will be refunded for orders paid by card or PayPal from the Channel Islands and the R of Ireland.
VAT will be Zero (0%) rated for all non-UK export orders.
Other Terms & Conditions
To check this information, please click here
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For a detailed explanation of delivery charges click
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